1. Overview
This Privacy Policy describes how Gatetouch (“Company”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website at gatetouch.com, purchase and use the AnyCaptcha plugin for Joomla, or interact with us in any related way.
Gatetouch is headquartered at A-310, Third Floor, Siddharth Excellence, Near Vasana D-Mart, Vadodara, Gujarat, India. We are committed to protecting your privacy and handling your data in an open, transparent manner.
Important: AnyCaptcha itself does not collect, store, or transmit any personal data from your website visitors. The plugin runs entirely on your Joomla server. Data handling for CAPTCHA challenges is governed by the third-party CAPTCHA provider you choose (Google, Cloudflare, hCaptcha, GeeTest, or Friendly Captcha).
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when interacting with us:
- Purchase Information — Name, email address, billing address, and payment details when you buy an AnyCaptcha license through our checkout provider
- Account Information — Email address used to register for download access, updates, and support
- Support Communications — Messages, screenshots, or site details you send via email or WhatsApp when requesting support
- Waitlist Information — Email address if you join the WordPress AnyCaptcha waitlist
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information:
- Device & Browser Data — Browser type, operating system, screen resolution, and device type
- Usage Data — Pages visited, time spent on pages, referral source, and click patterns
- IP Address — Your IP address may be logged by our web server and analytics tools
- Cookies & Similar Technologies — Small data files placed on your device (see Section 6 for details)
2.3 Information We Do NOT Collect
The AnyCaptcha plugin does not collect, store, or transmit any data from the visitors of your Joomla website. All CAPTCHA verification happens directly between your visitor’s browser and the chosen CAPTCHA provider’s servers, plus a server-side token validation from your Joomla server to the provider. We never see or have access to this data.
3. How We Use Your Information
We use the collected information for the following purposes:
- Fulfilling Purchases — Processing your order, delivering the plugin download, and managing your license
- Providing Support — Responding to your technical questions and helping with plugin installation or configuration
- Sending Updates — Notifying you of plugin updates, new CAPTCHA provider additions, and critical security patches
- Improving Our Services — Analyzing website usage patterns to improve our website, documentation, and product
- Legal Compliance — Meeting legal obligations, resolving disputes, and enforcing our terms
4. Third-Party Services
We use the following third-party services in the operation of our website and business:
| Service | Purpose | Data Shared |
|---|---|---|
| Payment Processor | Secure checkout and billing | Name, email, billing address, payment card |
| Email Service | Transactional emails and update notifications | Email address, name |
| Web Analytics | Anonymous website usage statistics | IP (anonymized), pages visited, device info |
| Web Hosting | Hosting our website and download files | Server access logs (IP, user-agent) |
| WhatsApp (Meta) | Customer support communication | Phone number, messages you send |
Each third-party service operates under its own privacy policy. We encourage you to review them. We do not sell, rent, or trade your personal information to any third parties for marketing purposes.
5. CAPTCHA Provider Data Processing
When you install AnyCaptcha on your Joomla website and choose a CAPTCHA provider, data is exchanged directly between your website visitors and that provider. The data handling is governed by each provider’s own privacy policy:
| Provider | Privacy Policy | Data Processing Note |
|---|---|---|
| Google reCAPTCHA | policies.google.com/privacy | May collect hardware/software info, cookies |
| Cloudflare Turnstile | cloudflare.com/privacypolicy | Privacy-focused; minimal data collection |
| hCaptcha | hcaptcha.com/privacy | Privacy-first; no user tracking |
| GeeTest | geetest.com/privacy | AI behavior analysis for verification |
| Friendly Captcha | friendlycaptcha.com/privacy | EU-hosted; no cookies, no tracking |
Your responsibility: As a website owner using AnyCaptcha, you are the data controller for your visitors. You should update your own website’s privacy policy to disclose which CAPTCHA provider you use and link to their respective privacy policy. For GDPR-sensitive audiences, consider using Cloudflare Turnstile, hCaptcha, or Friendly Captcha.
6. Cookies & Tracking Technologies
Our website (gatetouch.com) uses a limited number of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Session management, shopping cart, login state | Session / up to 30 days |
| Analytics | Anonymous page visit counting and usage patterns | Up to 12 months |
| Preference | Remember your cookie consent choice | 12 months |
The AnyCaptcha plugin itself does not set any cookies on your Joomla website. However, the CAPTCHA provider you select may set their own cookies in your visitors’ browsers as part of their verification process. Refer to Section 5 above for each provider’s policy.
You can control and delete cookies through your browser settings. Blocking essential cookies may prevent you from completing a purchase on our website.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encrypted Connections — All data transmitted between your browser and our website is encrypted using TLS/SSL (HTTPS)
- Secure Payments — Payment card details are processed entirely by our PCI-compliant payment processor; we never store card numbers
- Access Controls — Personal data is only accessible to authorized personnel on a need-to-know basis
- Minimal Data Retention — We retain personal data only as long as necessary to provide our services and comply with legal obligations
While we take commercially reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you
- Correction — Request correction of inaccurate or incomplete data
- Deletion — Request deletion of your personal data (“right to be forgotten”)
- Portability — Request your data in a structured, machine-readable format
- Objection — Object to processing of your data for certain purposes
- Withdraw Consent — Withdraw consent at any time where processing is based on consent
- Complaint — Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at info@gatetouch.com. We will respond within 30 days. For EU/EEA residents, we comply with the General Data Protection Regulation (GDPR). For California residents, we comply with the California Consumer Privacy Act (CCPA).
8.1 Data Retention
We retain your personal data for the following periods:
- Purchase records — Retained for the duration of your license plus 3 years for tax/legal compliance
- Support communications — Retained for 2 years after the last interaction
- Website analytics data — Retained in anonymized form for up to 26 months
- Waitlist emails — Retained until the product launches or you unsubscribe, whichever comes first
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we will notify you via email (if we have your email address) or by placing a prominent notice on our website at least 30 days before the changes take effect.
We encourage you to review this page periodically for the latest information on our privacy practices.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
Parbat Pithiya · Founder & Data Controller
A-310, Third Floor, Siddharth Excellence, Nr. Vasana D-Mart, Vadodara, Gujarat, India